Creator Journey FAQ

Frequently asked questions for every step of the creator journey.

Aana Leech avatar Meaghan Carroll avatar Molly Finn avatar
45 articles in this collection
Written by Aana Leech, Meaghan Carroll, and Molly Finn
Sign Up & Get Started on Pop Pays

What is Pop Pays?

You’ve heard about us, and now you want to know more. You’ve come to the right place.
Aana Leech avatar
Written by Aana Leech
Updated over a week ago

Get familiar with the Pop Pays lingo.

So what exactly is a gig? A brief? A bid?
Meaghan Carroll avatar
Written by Meaghan Carroll
Updated over a week ago

Qualifying as a Creator on the Pop Pays Platform

Great content goes beyond a high follower count. Here's what it really takes to be a succesful creator on Pop Pays.
Meaghan Carroll avatar
Written by Meaghan Carroll
Updated over a week ago

Signing up for Pop Pays

Interested in getting started on Pop Pays? Here are your next steps.
Meaghan Carroll avatar
Written by Meaghan Carroll
Updated over a week ago

I'm being asked to re-link my Instagram account. Why?

Why we're asking you to re-link your Instagram account.
Molly Finn avatar
Written by Molly Finn
Updated over a week ago

How do I convert to an Instagram Business account?

The deets on how to switch from a Personal account to an Instagram Business account.
Meaghan Carroll avatar
Written by Meaghan Carroll
Updated over a week ago

Instagram Business Permissions

Why do I need to grant these Facebook permissions to re-link my Instagram Business account?
Meaghan Carroll avatar
Written by Meaghan Carroll
Updated this week

I’m not based in the USA. Can I be a Pop Pays Creator?

You’re not based in the U.S. but are interested in creating content for brands.
Aana Leech avatar
Written by Aana Leech
Updated over a week ago

I’m an Android user. Can I use Pop Pays?

No iOS device? No problem.
Meaghan Carroll avatar
Written by Meaghan Carroll
Updated over a week ago

Connecting your Social Network Accounts.

Complete the sign-up process by connecting your social network accounts.
Aana Leech avatar
Written by Aana Leech
Updated over a week ago

What information will Pop Pays be able to access when I connect my social accounts?

What Pop Pays can see and do once a Creator has connected their social accounts.
Aana Leech avatar
Written by Aana Leech
Updated over a week ago

What is the FTC and how does it affect me as Creator on Popular Pays?

What’s the FTC got to do with it?
Meaghan Carroll avatar
Written by Meaghan Carroll
Updated over a week ago

What is my portfolio and why does it matter?

You know you should complete your portfolio but you're not sure why. Here's why it matters.
Meaghan Carroll avatar
Written by Meaghan Carroll
Updated over a week ago

Do you have an example of a great creator profile?

You know your profile needs some perking up, but you don't know where to start.
Meaghan Carroll avatar
Written by Meaghan Carroll
Updated over a week ago
Browse and Apply for Gigs

What is the brief?

When you accept and apply to a campaign, you are accepting every aspect of the brief. It’s important to understand the details.
Meaghan Carroll avatar
Written by Meaghan Carroll
Updated over a week ago

Invites...like invited to a party?

I have a gig listed under "Invites". What does that mean?
Molly Finn avatar
Written by Molly Finn
Updated over a week ago

Not interested in a Gig

Looking to get rid of Gigs in your list because they aren't a fit? You're in luck.
Molly Finn avatar
Written by Molly Finn
Updated over a week ago

I'm applying for my first gig and could use a little guidance. What type of information is helpful to include in an application?

Feeling overwhelmed by the application process? No worries, we’ve got you.
Meaghan Carroll avatar
Written by Meaghan Carroll
Updated over a week ago

Bidding on a Campaign

You're ready to partner with a brand to make stellar content. How much is it all worth?
Aana Leech avatar
Written by Aana Leech
Updated over a week ago

I applied for a campaign. How long does it take for the Brand to respond to my application?

The average timeline and possible outcomes when you apply to a campaign.
Aana Leech avatar
Written by Aana Leech
Updated over a week ago

You popped into Pop Pays to check out a new campaign, but don’t have time to fill out the application. Will it be there when you check back?

Wondering how long you have before a gig disappears on you? Here's some insight.
Meaghan Carroll avatar
Written by Meaghan Carroll
Updated over a week ago

I submitted the wrong bid price when I applied for a campaign. Am I able to update it after I submit my application?

Where to turn when you entered the wrong bid price for a campaign.
Aana Leech avatar
Written by Aana Leech
Updated over a week ago

My app says there are no gigs for me right now. Why?

You want to check out some new gigs, but the app says you don't meet the requirements for any current gigs. Now what?
Meaghan Carroll avatar
Written by Meaghan Carroll
Updated over a week ago

Am I able to negotiate with a brand after I submit my bid price?

You got rejected from a campaign and have bid price regret.
Meaghan Carroll avatar
Written by Meaghan Carroll
Updated over a week ago
Create and Collaborate

Who can I contact with questions on a campaign?

Got a gig question? Talk directly with Pop Pays in our app messenger.
Meaghan Carroll avatar
Written by Meaghan Carroll
Updated over a week ago

What are the deliverables for a campaign? Where can I find this information?

Wondering what exactly will be required of you for a campaign? Here’s what to look for.
Meaghan Carroll avatar
Written by Meaghan Carroll
Updated over a week ago

What is Mixed Media?

A campaign brief is asking for Mixed Media uploads. Here's the low down on what these content types are.
Molly Finn avatar
Written by Molly Finn
Updated over a week ago

I’m having trouble uploading my video content for review.

You’re getting an error message when uploading video content for a gig. What’s up?
Aana Leech avatar
Written by Aana Leech
Updated over a week ago

Uploading Content for Review

You’ve created all of the content for a brief and are ready to upload content for review. Now what?
Meaghan Carroll avatar
Written by Meaghan Carroll
Updated over a week ago

I received revisions to my Mixed Media Content. What's next?

New revisions on Mixed Media? Here's what to do next.
Molly Finn avatar
Written by Molly Finn
Updated over a week ago

How does Pop Pays know that I’ve posted for a campaign?

To makes sure we register your approved content as posted, keep the following in mind when posting for a campaign.
Meaghan Carroll avatar
Written by Meaghan Carroll
Updated over a week ago

The shipping information for my gig product wasn't recognized by the system. What do I do?

Our system didn't recognize your shipping info, here's what to do next.
Aana Leech avatar
Written by Aana Leech
Updated over a week ago

What rights does a brand have to the content I create for their campaign as a creator?

What rights to submitted content does a campaign’s brief give to Brands?
Aana Leech avatar
Written by Aana Leech
Updated over a week ago

Something came up, and I can't complete my gig. How do I cancel a contract with a Brand?

You’re no longer able to complete the gig as explained in the brief. Here are the steps to take to remain in good standing with Pop Pays.
Meaghan Carroll avatar
Written by Meaghan Carroll
Updated over a week ago

Why and how am I being rated as a creator on Pop Pays?

Why we take the time to rate the creators on our platform.
Meaghan Carroll avatar
Written by Meaghan Carroll
Updated over a week ago