Something's not quite right with your video content upload. The first step is to be sure that your video file size and type matches the acceptable formats for the Pop Pays platform. We accept videos up to 3GB in the following file types:
.mov
.mp4
.gif
.m4v
.wmv
.mpg
.mpeg
.avi
.flv
.swf
.webm 

If your file matches the requirements above, double check your internet and phone connection. We recommend that you’re on a high speed connection like 4G or wifi. Still having issues? Contact us at [email protected] 

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